Terms and Conditions

Please make sure any attached proof copies are checked thoroughly for spelling errors, number errors, or errors in design and layout. Any mistakes in text or images untraced before printing will be your responsibility and there will be a charge for re-printing.

Price Variation – Prices shown on this website are based on Nottingham Printing Limited current prices and are subject to change at anytime without notice.

Colour Variation – There will be a difference in colour between litho and digitally printed work. In spite of the most modern printing machines, there may be slight colour deviations. The print result is dependent on very many factors, including the character of the paper of individual manufacturers e.g. the degree of whiteness, the grain direction and/or whether it is gloss or silk; climatic conditions at the printing site, such as temperature and air humidity. Should colour deviations within the tolerance range arise for reasons of this sort, then due to the way our system works – the fullest use to capacity of our formes and machines – this will not constitute a reason for complaint.

Digital Print – There may be problems using digitally printed letterheads with some laser printers, we suggest you enquire before purchasing and we are willing to send printed samples to test through your laser printers prior to ordering. There are no issues with all ink jet printers. Please allow for a +/- 1mm registration when backing up digital print.

Splitting Orders – Whilst we may consider splitting orders on enquiry, the prices shown on the website are for 1 design per order quantity.  If you do require to split an order into more than one design, please contact us for a quotation before placing the order.

Delivery/Collection– We will always attempt to dispatch your product when agreed. There will be additional charges for delivery outside the UK Mainland, and may be additional charges if you are unable to accept the parcel when it is delivered by our courier service. Discounts on postage are offered for multiple orders, when dispatched together. We can not be held responsible for Royal Mail delays. Our next working day delivery service is for all orders with print ready artwork received and approved before 9am, we can’t be held responsible for delays in courier delivery once it has been dispatched from our premises.  Larger litho printed orders are delivered within 5-7 working days of approval of artwork and receipt of payment.  As litho printed orders are not handled by ourselves, we cannot be held responsible for delays in the delivery of litho printed ordered.  Orders for collection that are placed before 9am will be ready to collect after 3pm the same day (Monday – Friday) unless otherwise stated.  This is not a guaranteed service, please let us know if you require the order the same day.

Artwork – Our free artwork service includes 1 low resolution JPG proof copy before printing, we will then make alterations to this sample until you are happy with the artwork. Further artwork samples are available at an addition cost. We do not supply finished artwork in high resolution PDF format. This can be purchased at an agreed rate after printing is completed. Our free design service is limited to leaflets, business cards and business stationery and does not include booklets or larger design orders, please contact us for a design quotation on larger orders which require more design work.  Please see the Document Preparation Guide for more details. There will be a charge for design services, if print orders are cancelled after design work has been undertaken.

Bleed – Please add an addtional 3mm bleed area to all artwork which bleeds off the cutting area.  Please see the Document Preparation Guide for more details.

V.A.T. – All the prices on our website include VAT at the current rate. Leaflets, Flyers on 150gsm or 250gsm, booklets and order of services are VAT free. Our UK VAT Number is: 156 0563 16.

Refund/Returns Policy – We are only willing to offer a refund if the order is incorrectly printed by ourselves and not for errors untraced in proof copies prior to printing within 7 working days of receipt of the order.  We will offer a refund if the items are returned to us in the same condition they were supplied within 7 working days from receipt of order.  If items are damaged in transit, please supply photographic evidence of the damage and return the goods back to us within 3 working days.

Special Offers – Monthly and Weekly special offers do not include any already reduced price items and can not be used in conjunction with any other offer. Discount offers are only available for online orders and not orders purchased in the shop or over the phone.

Full terms and conditions are available on request.

We reserve the right to refuse any orders.